Value Statements

Our business practices are driven by a "Culture of Caring".

Our Value Statements are our declaration of core principles that define our organizational culture and the fundamental character of each employee's commitment to their daily actions and behavior. We are a corporate "Culture of Caring" and each employee, in adhering to our value statements, shares a common, uncompromising commitment to promoting unity of purpose in the realization of our goals and objectives.

People

  • We treat each other fairly and with respect.
  • We work together as a team to achieve common objectives.
  • We are committed to building a diverse workforce.

Integrity

  • We do the right things for the right reasons.
  • We are honest with each other and with our customers.
  • We do what we say we will do.

Accountability

  • We hold ourselves and each other accountable for delivering on our promises.
  • We accept responsibility and consequences for our actions.
  • We are accountable and responsible for achieving business results.

Excellence

  • We demand high quality performance from ourselves and others.
  • We expect and support the spirit of innovation.
  • We are attentive to details.
  • We value continuous improvement through training and shared best practices.

Customers

  • We treat our customers with dignity, respect and courtesy.
  • We listen earnestly and objectively to the needs of our customers.
  • We respond to our customers with accurate and complete answers.
  • We respond to our customers in a timely, efficient and responsible manner.
  • We solicit feedback from our customers on improving products and services.

Commitments

  • We will give special consideration to military personnel that have served as members of our armed forces and their families.
  • We will honor the men and women who have served in our armed forces by contributing a portion of Innovasan's annual earnings for military medical research.
  • We will support humanitarian initiatives to foster the health and well-being of our community and environment.